Terms of Service

Last Updated: November 9, 2026

1. About archiveflux and These Terms

archiveflux is owned and operated by Nanjing Yufan Technology Co., Ltd., based in Nanjing, Jiangsu, China.

References to “archiveflux,” “we,” “us,” or “our” mean Nanjing Yufan Technology Co., Ltd. in its capacity as the operator of this store.

These Terms of Service govern your use of our website and related store services, including purchases made through the store. Please review them before placing an order.

These Terms should be read together with the product information provided for your purchase and our Shipping Policy, Return Policy, and Privacy Policy.

The purchase terms and policies applicable when you place an order continue to apply to that order. Nothing in these Terms limits rights or protections that cannot lawfully be excluded.

2. Eligibility and Account Information

To place an order, you must have the legal capacity to enter into the transaction or have the purchase made by an appropriately authorized parent, guardian, or representative.

You must provide accurate information reasonably necessary to process your purchase, including your contact information, delivery address, and payment details. You must be authorized to use the payment method submitted.

If account features are available and you choose to use them, take reasonable steps to protect your login information. Contact service@archiveflux.com if you suspect unauthorized access to your account or an order placed without your authorization.

3. Product Information and Intended Use

We aim to provide clear and accurate product descriptions, prices, quantities, and usage information.

Please review the product description, ingredient information where provided, and the instructions accompanying the product before use.

General skincare information on our website is not an individualized medical diagnosis or treatment recommendation. Products should be used according to their labeling and instructions.

Individual experiences can vary. This does not limit your rights concerning products that are defective, unsafe, incorrect, or materially different from their description.

If you identify a material error in a product listing or have a question about a product, contact us before purchasing or using it.

4. Orders and Acceptance

Submitting an order is a request to purchase the selected products at the prices and on the terms presented during checkout.

We accept an order when we expressly confirm its acceptance or dispatch the products, whichever occurs first. An acknowledgment that an order has been received does not, by itself, confirm acceptance.

We may be unable to accept or fulfill an order for an objective reason, such as:

• The product is unavailable.

• Payment cannot be authorized.

• Essential order or delivery information cannot be verified or completed.

• There is a reasonable concern about fraud or unauthorized payment.

• Applicable law prevents fulfillment.

• A material pricing or product-description error requires correction.

We will notify you of an issue affecting your order and explain the available next steps.

If we cannot accept or fulfill an order for which payment has been collected, we will cancel the affected order or items and submit the appropriate refund to the original payment method within five business days of cancellation confirmation, or sooner where required by applicable law.

After accepting an order, we will not increase the agreed price or substitute a materially different product without your agreement.

5. Prices, Charges, and Payment

Unless expressly stated otherwise, prices and shipping charges are displayed in U.S. dollars.

The amount payable for your order, including applicable shipping charges and taxes collected by us, will be presented before you complete the purchase.

You may use the payment methods offered during checkout. Payment processing is subject to authorization and any applicable terms presented by the payment provider.

If a material pricing error is identified before an order is accepted, we will explain the correction and allow you to decide whether to proceed. We will not automatically charge a higher price without your agreement.

Discounts and promotions are subject to the conditions disclosed with the offer. An accepted order will not lose an agreed promotional benefit because we later change or withdraw the promotion.

6. Shipping and Delivery

Our standard shipping charges are:

Qualifying Merchandise Subtotal	Standard Shipping Charge
Below $39.00 USD	$2.99 USD
$39.00 USD or more	Free

The qualifying merchandise subtotal is calculated after discounts and before taxes and shipping charges.

Orders are normally processed within 1–3 business days after receipt of a completed order and payment confirmation.

Estimated standard shipping transit is 10–20 business days after dispatch. Processing time is separate from transit time.

If we cannot dispatch within the stated processing period, we will notify you and provide the choice to accept an appropriate revised arrangement or cancel the unshipped order for a refund. Where required consent to a delay is not obtained, we will cancel and refund the affected unshipped order or items.

If a shipment is delayed, appears lost, or is marked as delivered but has not been received, contact service@archiveflux.com. A delivery scan alone will not automatically result in rejection of your inquiry.

Further shipping and delivery procedures are described in our Shipping Policy.

7. Order Changes and Cancellations

You may request cancellation without a cancellation fee before dispatch.

Contact service@archiveflux.com as soon as possible and include your order number. We will confirm the order’s status and the outcome of your request.

For an address correction or another requested change, we will confirm whether the change can still be made and explain any effect on the order before obtaining your agreement.

Once an order has been dispatched, it may no longer be possible to stop delivery or change its destination. The applicable return process will then apply.

Approved cancellation refunds will be submitted to the original payment method within five business days of confirmation, or sooner where required by applicable law.

8. Returns, Product Problems, and Refunds

Our Return Policy explains the complete return procedure. Its principal terms include:

• Return requests may be submitted within 30 calendar days after delivery.

• Authorized returns should be sent within 14 calendar days after receipt of the return instructions.

• Change-of-mind returns must be unused, unopened, and in their original condition, with original hygiene or tamper-evident seals intact.

• Customers pay return postage for eligible change-of-mind returns.

• archiveflux covers required reasonable return-shipping costs for confirmed damaged, defective, incorrect, or materially misdescribed products.

• We do not charge a restocking fee.

• We do not impose an outbound shipping charge retroactively because a return reduces an order below the original free-shipping threshold.

Opened-product restrictions for change-of-mind returns do not automatically exclude a valid claim involving a product problem.

Within five business days after an authorized return reaches the designated return address, we will inspect it and either submit the approved refund or explain in writing why the return does not meet the policy.

Where a refund is approved without requiring a physical return, it will be submitted within five business days of written approval.

Refunds are submitted to the original payment method. Your payment provider may require additional time to display the credit.

Please obtain return instructions before sending any products. Our registered business address is not an automatic return destination.

These voluntary return conditions do not limit mandatory consumer rights.

9. Privacy and Personal Information

Our Privacy Policy explains how personal information is handled in connection with the store.

Please provide only information reasonably necessary for your purchase or support request. Avoid sending passwords, complete payment-card details, or unnecessary sensitive information through ordinary customer support email.

Acceptance of these Terms does not replace separate consent where applicable law requires it for optional marketing, tracking technologies, or other data uses.

10. Acceptable Use

You must use the website lawfully and without interfering with its operation or the rights of others.

You must not:

• Submit fraudulent orders or use a payment method without authorization.

• Attempt unauthorized access to accounts, systems, or personal information.

• Introduce malicious software or deliberately disrupt website security or checkout.

• Impersonate another person or provide materially false transaction information.

• Harass others or disclose their private information without authorization.

• Infringe applicable intellectual-property rights.

These restrictions do not prohibit lawful consumer complaints, honest reviews, or the exercise of legal rights.

11. Intellectual Property

Website text, images, branding, and other content may be protected by copyright, trademark, or other intellectual-property laws.

You may use the website for legitimate shopping and related personal purposes, and as otherwise permitted by applicable law. You may retain copies of your order records and the policies relevant to your purchases.

Commercial reproduction or distribution of protected content may require permission from the relevant rights holder.

Nothing in these Terms transfers ownership of content that belongs to you.

12. Reviews and Customer Content

Where we offer a review or public-submission feature, you are responsible for ensuring that your submission reflects your own experience and that you have the right to provide any included material.

You retain ownership of your content. By submitting content specifically for publication, you grant us non-exclusive permission to display it for that purpose and make reasonable formatting changes without materially altering its meaning.

We may moderate content that is unlawful, infringes rights, reveals private information, contains harassment or spam, or is clearly false or misleading.

We will not penalize you for an honest review or remove a review solely because it expresses a negative opinion.

Permission to display a review does not transfer ownership of it to archiveflux.

13. Third-Party Services and Links

Our website may provide access to services or websites operated by other organizations, including services involved in payment or delivery.

Separate terms and privacy notices may apply when you interact directly with those organizations. Please review the relevant information provided by the service you choose to use.

Our use of service providers does not remove obligations that applicable law places on archiveflux concerning your order or personal information.

14. Website Availability and Restricted Access

Website access may occasionally be affected by maintenance, technical faults, or other interruptions.

We may restrict access where reasonably necessary to address security risks, fraud, unlawful activity, or a material breach of these Terms. Any restriction will be handled in accordance with applicable law.

An interruption or restriction does not automatically remove your rights concerning an existing order, an eligible refund, a privacy request, or a lawful complaint.

15. Responsibility and Consumer Rights

Our responsibilities, and any liability arising from the store or a purchase, are determined by these Terms and applicable law.

Nothing in these Terms excludes or limits:

• Consumer rights or warranties that cannot lawfully be excluded.

• Remedies for defective, unsafe, incorrect, or materially misdescribed products where applicable.

• Liability for fraud, deliberate misconduct, or other matters that applicable law prohibits us from excluding.

• Your right to seek a remedy through a competent court, regulator, payment provider, or another legally available process.

The applicable terms of a purchase do not depend on a customer agreeing to waive these protections.

16. Questions and Disputes

If you have a concern about the website, a product, or an order, contact service@archiveflux.com with the relevant details and your order number where applicable.

We encourage direct communication so we can understand the issue and work toward a resolution.

Contacting customer support does not replace or restrict any complaint procedure, legal remedy, or deadline available under applicable law.

17. Changes to These Terms

We may update these Terms for future website use and transactions. The revised version will display its last-updated date.

Changes apply prospectively. Existing orders remain subject to the terms applicable when they were placed, unless a lawful change is specifically agreed with the customer.

Where additional notice or agreement is required by applicable law, we will provide that notice or obtain that agreement.

If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law.

18. Company and Contact Information

Brand Name: archiveflux

Legal Company Name: Nanjing Yufan Technology Co., Ltd.

Registered Business Address:
Room 101-15, No. 16 Huashan Road
Gucheng Subdistrict, Gaochun District
Nanjing, Jiangsu, China

Customer Support Email: service@archiveflux.com

Customer Support Phone: +86 25 8533 2226

Please contact customer support for return instructions before sending products to the registered business address.