Contact Us

archiveflux is owned and operated by Nanjing Yufan Technology Co., Ltd., based in Nanjing, Jiangsu, China.

For questions about our skincare products, your order, or post-purchase support, please contact us using the details below.

Customer Support

Email: service@archiveflux.com

Phone: +86 25 8533 2226

You can contact us for assistance with:

  • Product information and usage directions.

  • Order status and delivery inquiries.

  • Requests to change or cancel an order.

  • Damaged, incorrect, or missing items.

  • Return and refund inquiries.

Help Us Understand Your Request

For questions about an existing order, please include:

  • Your order number.

  • The email address used at checkout.

  • A brief description of your question or concern.

If your inquiry concerns a damaged or incorrect item, photos of the item and its packaging, where available, can help us understand the issue.

Company Information

Brand Name: archiveflux

Legal Company Name: Nanjing Yufan Technology Co., Ltd.

Registered Business Address:
Room 101-15, No. 16 Huashan Road
Gucheng Subdistrict, Gaochun District
Nanjing, Jiangsu, China

Return Inquiries

Please contact service@archiveflux.com before sending any items back so we can provide the appropriate return instructions for your order.

The registered business address above identifies the company operating archiveflux. Please obtain return instructions from customer support before using this address for a return shipment.

Thank you for contacting archiveflux.