Privacy Policy

Last Updated: November 9, 2026

1. Who We Are

archiveflux is owned and operated by Nanjing Yufan Technology Co., Ltd., based in Nanjing, Jiangsu, China.

This Privacy Policy explains how we handle personal information in connection with our online store, purchases, customer communications, and related services.

References to “archiveflux,” “we,” “us,” or “our” mean Nanjing Yufan Technology Co., Ltd. in its capacity as the operator of archiveflux.

For questions about this policy or requests concerning your personal information, contact service@archiveflux.com. Our full company and contact details appear below.

2. Personal Information We Collect

The information involved depends on how you interact with our store, the services you use, and the information you provide.

Information You Provide

This can include:

• Contact information: Your name, email address, telephone number, and billing or shipping address.

• Order information: Products ordered, purchase amounts, order numbers, delivery instructions, and correspondence about purchases, returns, or refunds.

• Payment-related information: Payment method, transaction references, payment status, and refund records associated with your order.

• Customer support information: Questions, messages, and attachments you choose to provide when requesting assistance.

• Account information: If an account feature is available and you choose to use it, the information you provide to create and maintain your account.

Where a payment provider collects payment details directly during checkout, its privacy notice also applies to that processing.

Please do not send passwords, complete payment-card details, government identification numbers, medical records, or other unnecessary sensitive information through ordinary customer support email.

Technical Information

Operating an online store can involve processing technical information generated by website visits, such as an IP address, browser and device information, session information, and records of interactions with the website.

The technical information collected depends on the website services and technologies in use. Cookies and related technologies are discussed in Section 5.

Information From Service Providers

We can receive information from providers involved in a transaction or support request, such as payment confirmations, delivery updates, and information needed to investigate an order-related issue.

3. How We Use Personal Information

We use personal information for purposes connected with operating the store and supporting customers, including:

• Receiving, processing, and fulfilling orders.

• Arranging payments, deliveries, returns, and refunds.

• Responding to product questions and customer support requests.

• Sending communications about purchases, delivery updates, or service matters.

• Maintaining account features when customers choose to use them.

• Identifying and addressing suspected fraud, unauthorized transactions, or misuse of the store.

• Maintaining business records and meeting applicable legal obligations.

• Resolving disputes and handling claims.

• Understanding and improving website functionality where the relevant tools are enabled.

If promotional communications or optional data uses are offered, we will provide the notices and choices required by applicable law. Where consent is required, we will request it separately.

This Privacy Policy does not make the use of our website a substitute for consent where separate consent is legally required.

4. When We Disclose Personal Information

We disclose personal information where reasonably necessary for the purposes described in this policy.

Providers Supporting Our Services

Relevant recipients can include providers of:

• Website hosting and store functionality.

• Checkout and payment processing.

• Order fulfillment, shipping, and delivery.

• Customer support and business communications.

• Fraud prevention, information security, and technical support.

• Accounting, legal, or other professional services.

The information involved depends on the service being provided. For example, a delivery provider needs recipient and delivery information to transport an order.

Legal and Safety Purposes

Information may be disclosed when necessary to comply with applicable law or a valid legal request, investigate suspected fraud, resolve a dispute, or protect legal rights and the safety of customers or others.

Business Transactions

If our business is involved in a merger, acquisition, restructuring, or sale of assets, personal information may be included in that transaction, subject to applicable legal requirements and any required notices.

Disclosures You Request

We may disclose information when you ask us to do so or give valid authorization for a particular purpose.

5. Cookies, Analytics, and Advertising

Cookies and similar technologies can support functions such as maintaining a shopping session, remembering preferences, and operating checkout.

Optional analytics technologies, if enabled, can help measure website use and performance. Optional advertising technologies, if enabled, can involve sharing identifiers or browsing information with advertising providers.

Some advertising-related disclosures may qualify as a “sale,” “sharing,” or processing for “targeted advertising” under applicable privacy laws, even when no payment is received for the information.

Where these activities occur, the applicable notices, consent requirements, and opt-out choices must be provided. Any legally required consent will be requested before the relevant technology is used.

You can manage cookies through your browser settings. Blocking certain cookies can affect shopping-cart, sign-in, or checkout functions. Browser cookie settings do not necessarily stop every form of data processing or replace other privacy choices available under applicable law.

For questions about tracking technologies or to submit a privacy request, contact service@archiveflux.com.

6. Marketing Communications

If you receive promotional emails from us, you can ask to stop receiving them by contacting service@archiveflux.com. You can also use an unsubscribe option included in a promotional message, where provided.

Choosing not to receive promotional communications does not prevent necessary communications about an order, payment, delivery, support request, or other service matter.

Any consent required for a particular marketing channel will be handled separately from the information needed to complete a purchase.

7. Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements.

Relevant considerations include:

• Whether information is needed to complete an order or resolve a support request.

• Applicable accounting, tax, and recordkeeping obligations.

• The need to investigate fraud or resolve a dispute.

• The nature and sensitivity of the information.

• Applicable deletion requests and any lawful exceptions.

Different categories of information can require different retention periods. When information is no longer needed for a legitimate purpose or required by law, it should be deleted or otherwise handled in a manner permitted by applicable law.

8. International Processing

Our operating company is based in China. Personal information may be accessed or processed in China and in other countries where providers supporting the store operate.

Privacy laws can differ between countries. Where applicable law requires safeguards for an international transfer, those requirements apply to the transfer.

Nothing in this policy is intended to waive privacy rights or protections that apply to you.

9. Information Security

We are responsible for handling personal information with safeguards appropriate to its nature and the risks involved.

No method of transmission over the internet or electronic storage can be guaranteed to be completely secure. Please take care when sharing information online and avoid sending unnecessary sensitive information through customer support channels.

If you believe personal information associated with your interaction with archiveflux has been used without authorization, contact service@archiveflux.com.

10. Your Privacy Rights

Depending on where you live, the law that applies, and whether the relevant legal requirements cover our activities, you may have rights to:

• Request access to personal information about you.

• Request correction of inaccurate information.

• Request deletion of information, subject to lawful exceptions.

• Obtain a portable copy of certain information.

• Withdraw consent for processing that relies on consent.

• Object to or restrict certain uses of information.

• Opt out of certain sales, sharing, or targeted advertising.

• Limit certain uses of sensitive personal information.

• Appeal a decision concerning a privacy request, where applicable.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Submitting a Request

Email service@archiveflux.com with the subject line “Privacy Request” and describe the action you are requesting.

For requests involving access, correction, or deletion, we may need information reasonably necessary to verify your identity and locate the relevant records. Please do not send sensitive identity documents unless an appropriate verification method has been explained to you.

Where permitted, an authorized agent can submit a request on your behalf. Evidence of authorization may be required.

We will handle requests within the timeframes required by applicable law. If a request is denied, we will provide any explanation and appeal instructions required by that law.

Where applicable law requires recognition of an opt-out preference signal, such as Global Privacy Control, that signal must be handled in accordance with the relevant requirements.

11. Children’s Information

Our store is intended for general retail shopping and is not directed to children under 13.

A parent or guardian who believes that a child has provided personal information to archiveflux can contact service@archiveflux.com. We will review the concern and take appropriate action under applicable law, including deletion where required.

12. Third-Party Services and Websites

Our store may provide access to services or websites operated by other organizations, such as a payment service selected during checkout.

Those organizations can have their own privacy notices and practices. Please review the relevant notices when providing information directly to them.

13. Changes to This Privacy Policy

We may update this policy to reflect changes in our services, data practices, or applicable requirements.

The current version will display its last-updated date at the top of this page. Where a change requires additional notice or consent, we will provide that notice or request that consent as required by applicable law.

14. Company and Privacy Contact Information

Brand Name: archiveflux

Legal Company Name: Nanjing Yufan Technology Co., Ltd.

Registered Business Address:
Room 101-15, No. 16 Huashan Road
Gucheng Subdistrict, Gaochun District
Nanjing, Jiangsu, China

Privacy and Customer Support Email: service@archiveflux.com

Phone: +86 25 8533 2226